Privacy Policy

Data Collected

Identity and Contact Data: Name, surname, postal address, email address, telephone number.

Order Data: Products ordered, amounts, order history.

Payment Data: Processed directly by our payment providers; we do not store your banking details.

Browsing Data: Collected via cookies and trackers (see Cookies section).

Purposes of Use

Order management, fulfillment, shipping, and customer service.

Invoicing, accounting, and compliance with legal obligations.

Sending commercial communications and marketing (with the option to opt-out at any time).

Audience measurement, advertising, and website performance improvement.

Fraud prevention and dispute resolution.

Recipients and Processors

Your data may be shared, strictly as necessary, with our trusted service providers:

Shopify (hosting and store management platform)

Payment providers (Shopify Payments, PayPal, Klarna, Apple Pay, Google Pay)

Shipping carriers and fulfillment partners

Email and SMS marketing tools (e.g., Klaviyo)

Advertising and measurement partners (such as Meta) and conversion tracking tools

These service providers only use your data to perform the specific services entrusted to them.

Data Retention Periods

Customer and Order Data: Retained for as long as necessary to fulfill the purposes outlined above and as required by applicable laws.

Marketing Data: Retained until you unsubscribe or request deletion.

Cookies and Trackers: Retained in accordance with standard browser practices and analytical requirements.

Your Rights

You have the right to access, correct, update, or request the deletion of your personal data, as well as the right to opt-out of certain data processing activities. To exercise these rights, please contact us at: Lymphdream@gmail.com.

Cookies

When you visit our site, you can manage your preferences or opt-out of non-essential cookies through your browser settings or our on-site cookie banner. Essential cookies required for the basic operation of the website remain active to ensure proper functionality.